Frequently Asked Question
The detailed maximum length of Visa Exemption for each nationality is listed below:
- 90 days Visa Exemption for citizens from Chile, Panama
- 45 days Visa Exemption for citizens from Belarus, Denmark, Finland, France, Germany, Italy, Japan, Norway, Russia, South Korea, Spain, Sweden, and United Kingdom.
- 30 days Visa Exemption for citizens from Thailand, Indonesia, Singapore, Malaysia, Cambodia, Laos, Kyrgyzstan, Mongolia, and Kazakhstan
- 21 days Visa Exemption for citizens from Philippines.
- 14 days Visa Exemption for citizens from Myanmar, and Brunei.
Whether you need a visa to travel to Vietnam depends on your nationality and the length of your stay. If you are not a citizen of the visa exempted countries, here are some general guidelines:
- Regular Visa: For longer stays or multiple entries, travelers from most countries need to apply for a visa at a Vietnamese embassy or consulate.
- E-visa: Vietnam offers an e-visa program for citizens of over 80 countries. The e-visa is valid for 30 days, single entry, and can be applied for online.
- Visa on Arrival (VOA): Many nationalities are eligible for a visa on arrival, but you must apply for an approval letter through a travel agency or an online service before arriving in Vietnam. You can get this visa at international airports in Vietnam.
It's important to check the specific requirements for your nationality before traveling.
You can book up to 24 months in advance, but please remember to keep track of your reservation. A deposit of 20% of the total tour price is required upon booking confirmation. In cases where this deposit is less than the amounts required by local suppliers, an additional deposit may be requested. Your reservation will be secure until 45 days before departure, at which time the full payment is due. Payment must be completed via money transfer or credit card, with all associated bank fees to be covered by the client.
Yes! The deposit requirements are set by the resorts and other service suppliers and it is made via VietOne Travel. Deposit rates vary based on the resort or package you select, and the time you are traveling. Most vacation packages require that you pay the balance 45 days prior to your arrival. Again, that payment is made directly to the supplier.
Yes! The deposit requirements are set by the resorts and other service suppliers and it is made via VietOne Travel. Deposit rates vary based on the resort or package you select, and the time you are traveling. Most vacation packages require that you pay the balance 45 days prior to your arrival. Again, that payment is made directly to the supplier.
Yes, you can use a credit card while traveling in Vietnam, but it's good to be aware of the limitations and plan accordingly. Here’s what you need to know:
1. Credit Card Acceptance
Major Cities and Tourist Areas: Credit cards (especially Visa, MasterCard, and sometimes American Express) are widely accepted in hotels, upscale restaurants, shopping malls, and larger tourist-focused businesses in cities like Hanoi, Ho Chi Minh City, Da Nang, and Hoi An.
Tourist Attractions: Some popular tourist attractions, high-end resorts, and tour companies also accept credit cards.
Smaller Shops and Rural Areas: In smaller towns, rural areas, street markets, and family-run businesses, cash is often the only accepted payment method. Many small vendors and local restaurants do not have card payment systems.
2. Transaction Fees
Many businesses, particularly smaller ones, may charge a surcharge (usually 3-4%) for credit card transactions. It’s a good idea to ask if there’s an extra fee before using your card.
Foreign Transaction Fees: Depending on your bank, using a credit card in Vietnam may incur foreign transaction fees. Check with your card issuer to know the specific charges.
3. ATMs and Cash Withdrawals
ATMs are widely available in cities and tourist areas, and they accept international cards for cash withdrawals (usually with a daily withdrawal limit). Most ATMs allow you to withdraw Vietnamese dong (VND), which is the local currency.
Keep in mind that ATMs may also charge a small fee for withdrawals, in addition to any fees charged by your own bank.
4. Using Cards at Hotels and Restaurants
In mid-range and luxury hotels, as well as larger restaurants, credit cards are commonly accepted. However, in local, family-run hotels (especially in less touristy areas), cash is usually preferred.
Some restaurants and bars may have card payment minimums, so always carry some cash as a backup.
5. Tipping and Small Purchases
For small purchases like street food, taxi rides, or souvenirs, cash is the preferred method of payment.
While tipping is not mandatory, if you choose to leave a tip (e.g., for drivers or guides), it’s generally expected to be in cash.
6. Contactless Payment
Contactless payment options are becoming more available in Vietnam, especially in larger cities and modern establishments, but it’s not as widespread as in some other countries. Be prepared to swipe or use chip-and-pin methods.
7. Carry Cash
It’s always advisable to carry some cash (Vietnamese dong) with you, especially if you’re traveling to rural areas or local markets. Many vendors only accept cash, and it’s essential for small transactions like buying food or souvenirs.
In brief, credit cards are widely accepted in cities, tourist areas, and large establishments, but cash is still the preferred and most reliable payment method in smaller towns, local shops, and for day-to-day transactions. However, always have some Vietnamese dong on hand to cover situations where cards are not accepted.
Yes, it is generally easy to find ATMs in Vietnam, especially in urban areas and tourist destinations. Here’s what you need to know about using ATMs in Vietnam:
1. Availability
Urban Areas: In cities like Hanoi, Ho Chi Minh City, Da Nang, and Nha Trang, ATMs are widely available. You can find them in banks, shopping malls, and near tourist attractions.
Rural Areas: While you may still find ATMs in smaller towns, their availability can be limited. It’s a good idea to carry cash when traveling to rural areas or less populated regions.
2. Types of ATMs
Most ATMs in Vietnam accept international cards, including Visa, MasterCard, and some other major networks.
Look for ATMs with logos of your card network (e.g., Cirrus, Plus) to ensure compatibility.
3. Withdrawal Limits and Fees
Withdrawal Limits: Many ATMs allow you to withdraw between 2,000,000 to 5,000,000 VND (approximately $85 to $215 USD) per transaction. However, this limit may vary depending on the bank and ATM.
Fees: Banks may charge fees for international withdrawals, which can vary. Check with your bank about any additional fees for using ATMs abroad.
4. Currency and Conversion
ATMs dispense cash in Vietnamese dong (VND). Some ATMs may also offer an option to withdraw in USD, but it’s less common.
Always choose to be charged in the local currency (VND) to avoid unfavorable exchange rates.
5. Safety Tips
Choose Reputable ATMs: Use ATMs located in well-lit, busy areas, preferably inside bank branches or shopping centers. Avoid isolated or poorly lit ATMs.
Be Cautious: Cover your PIN when entering it and be aware of your surroundings to avoid any potential theft or fraud.
Keep Receipts: Save your withdrawal receipts for reference and to keep track of your spending.
6. Alternatives
Currency Exchange: If you’re unable to find an ATM or prefer to have cash on hand, you can also exchange money at banks, exchange bureaus, or hotels. Be cautious of street money changers, as they may offer poor rates or counterfeit currency.
Credit Cards: While credit cards are accepted in many places (especially larger hotels, restaurants, and shops), cash is often preferred in local markets, street food stalls, and rural areas. Always have some cash available.
In summary, finding an ATM in Vietnam is generally easy, particularly in cities and tourist hotspots. Just remember to be mindful of safety, fees, and withdrawal limits while ensuring you have cash on hand, especially when venturing into less populated areas.
While travel insurance is not legally required for visiting Vietnam, it is highly recommended for several reasons. Here’s why you should consider purchasing travel insurance before your trip:
1. Medical Emergencies
Healthcare Costs: Medical care in Vietnam can be expensive, especially for emergencies or hospitalization. Travel insurance can cover medical expenses, including hospital stays, treatments, and medications.
Emergency Evacuations: If you require medical evacuation back to your home country or to a better facility, travel insurance can help cover these significant costs.
2. Trip Cancellations and Interruptions
Non-Refundable Expenses: If you need to cancel or interrupt your trip due to unforeseen circumstances (such as illness, accidents, or emergencies), travel insurance can reimburse you for non-refundable expenses, including flights and accommodation.
Natural Disasters: Vietnam can experience natural disasters like typhoons and floods, which might disrupt your travel plans. Insurance can help protect against financial losses due to trip cancellations or delays.
3. Theft and Loss
Stolen Belongings: If your belongings, such as luggage or personal items, are lost or stolen, travel insurance can help reimburse you for the loss.
Travel Delays: If your flight is delayed or canceled, insurance can provide compensation for additional expenses, like accommodation and meals.
4. Adventure Activities
Coverage for Activities: If you plan to participate in adventure activities like trekking, scuba diving, or motorbiking, some travel insurance policies cover injuries or accidents that may occur during these activities. Check the policy for specifics, as some activities may require additional coverage.
5. Peace of Mind
Stress Reduction: Having travel insurance provides peace of mind, knowing that you are financially protected against unexpected events during your trip. It allows you to enjoy your travels without worrying about potential risks.
6. Choosing the Right Policy
Compare Policies: Look for travel insurance policies that specifically cover your needs, including medical coverage, trip cancellation, and theft protection.
Read the Fine Print: Understand the policy details, including coverage limits, exclusions, and how to file a claim if necessary.
In conclusion, while travel insurance is not mandatory for visiting Vietnam, it is highly advisable to have it for your protection. It can save you from significant financial burdens due to unexpected events, allowing you to enjoy your trip with peace of mind.
Yes, Vietnam is a great destination for families with children! The country offers a wide range of family-friendly activities, welcoming locals, and diverse landscapes that can make traveling with kids enjoyable and memorable. Here’s why Vietnam is suitable for families with children:
1. Family-Friendly Activities
Beaches and Water Fun: Vietnam has many beautiful beaches that are perfect for children. Da Nang, Nha Trang, and Phu Quoc offer clean, safe beaches with calm waters for swimming, as well as activities like snorkeling and boat rides that can entertain children of all ages. Many resorts along the coastline also offer family-friendly pools and play areas.
Nature and Wildlife: Phong Nha-Ke Bang National Park: Families can explore easy walking trails and impressive caves like Paradise Cave, which is accessible and awe-inspiring for kids. Cat Tien National Park: This park offers wildlife viewing opportunities, such as spotting gibbons or visiting the bear rescue center, which can be exciting for children.
Cycling and Outdoor Adventures: Vietnam offers many safe, flat cycling routes in areas like Hoi An and the Mekong Delta, where children can ride alongside their parents and experience rural life. Families can enjoy leisurely boat trips on the rivers, like in the Mekong Delta, to visit floating markets, where kids can see the vibrant local culture.
2. Cultural and Educational Experiences
Interactive Learning: Many cultural sites are fun and educational for children. Hanoi's Water Puppet Show: This traditional Vietnamese performance, featuring puppets on water, captivates kids with its colorful and lively storytelling. Temple Visits: Children can explore the peaceful courtyards and gardens of temples like The Temple of Literature in Hanoi.
Hoi An Ancient Town: With its lantern-lit streets and charming atmosphere, Hoi An is both visually appealing and safe for children to explore. Cooking Classes: In tourist-friendly cities like Hoi An and Hanoi, families can join cooking classes that teach children how to make simple Vietnamese dishes like spring rolls.
Historical Insights: While some historical sites (such as the Cu Chi Tunnels) may not be suitable for very young children, other spots like the Vietnamese Women's Museum or the War Remnants Museum offer educational exhibits that can be tailored to older kids.
3. Warm and Welcoming Locals
Vietnamese people are generally very family-oriented and friendly toward children. You'll find that locals often go out of their way to engage with children, whether through a smile or helping hand. Restaurants and accommodations tend to be very welcoming to families, offering kid-friendly menus and amenities.
4. Comfortable and Affordable Accommodations
Many hotels and resorts in tourist areas are equipped with family rooms, playgrounds, and even babysitting services. Resorts in Phu Quoc and Da Nang often cater specifically to families, offering child-friendly pools, play areas, and kids’ clubs.
5. Convenient Travel Options
Vietnam’s major cities, such as Hanoi, Ho Chi Minh City, and Da Nang, are well-connected with flights and trains, making it easy to travel between destinations. Domestic flights are short, and the train ride from Hanoi to Da Nang or Ho Chi Minh City can be an exciting journey for kids, offering scenic views.
6. Food for Picky Eaters
Vietnamese cuisine is healthy and varied, and many dishes can appeal to children. Simple dishes like pho (noodle soup), banh mi (Vietnamese sandwich), and spring rolls are often kid-friendly. International cuisine is also widely available in tourist areas, so families with picky eaters can easily find Western options like pasta, pizza, and sandwiches.
7. Safety
Vietnam is generally a safe country for travelers, and many tourist areas are well-equipped with medical facilities and pharmacies. For families with children, safety is a priority, and Vietnam’s tourist infrastructure has improved significantly to cater to families.
8. Engaging Cultural Festivals
If you're visiting during the Mid-Autumn Festival (Tet Trung Thu), children can participate in lantern parades and enjoy special treats like mooncakes. This festival is especially delightful for young children, as they get to experience traditional games and performances.
Tips for Traveling with Children
Plan Rest Days: Kids can get tired quickly with too much sightseeing, so include beach days or pool time to help them unwind.
Bring Snacks and Essentials: While major cities are well-equipped, it's always a good idea to carry familiar snacks and other essentials, especially when traveling to rural areas.
Engage Them in Activities: Encourage children to be part of the experience, whether it's trying on traditional clothes in Hoi An, painting lanterns, or learning basic Vietnamese phrases.
Vietnam’s combination of cultural richness, adventure, and natural beauty makes it a top destination for family travel with children of all ages.
Vietnam’s roads, especially in big cities, are notoriously chaotic. Motorbikes dominate the roads, and traffic can be overwhelming for first-time visitors. Be cautious when crossing streets, and follow these tips:
Cross Slowly and Confidently:
When crossing streets, walk slowly and steadily so that motorbike riders can predict your movement and navigate around you. Don’t rush or stop suddenly.
Avoid Driving a Motorbike (if inexperienced):
While motorbikes are a common mode of transport for locals, traffic can be unpredictable. If you are inexperienced with riding in such conditions, it’s best to avoid renting one, especially in busy areas.
Wear a Helmet:
If you do rent a motorbike, always wear a helmet. It’s mandatory by law, and not wearing one can result in fines or injury in the event of an accident.
Use Trusted Taxi Services:
To avoid scams, use trusted taxi companies like Mai Linh or Vinasun, or opt for ride-hailing services like Grab.
Vaccinations:
Make sure you are up to date on standard vaccinations before traveling to Vietnam. Hepatitis A, typhoid, and tetanus shots are often recommended. In some regions, malaria or dengue fever can be a risk, so check with your doctor if you plan to visit rural or forested areas.
Mosquito Protection:
Dengue fever is common in tropical areas. To reduce the risk of mosquito bites:
- Use insect repellent containing DEET.
- Wear long-sleeved clothing, especially during the evening.
- Stay in accommodations with mosquito nets or air conditioning.
Drink Bottled Water:
Avoid drinking tap water in Vietnam. Always stick to bottled water, and avoid ice in drinks if you're unsure of its source.
Street Food Safety:
Vietnam is famous for its street food, but be cautious when choosing where to eat:
- Eat at busy stalls with high turnover, as food is more likely to be fresh.
- Avoid food that has been sitting out for a long time.
- Choose freshly cooked or boiled food to reduce the risk of foodborne illness.
When traveling in Vietnam, like in any other country, it's important to take safety precautions to ensure a smooth and enjoyable trip. Vietnam is generally a safe destination, but there are certain things to be aware of. Here are some key safety tips:
Overpriced Tours:
Research tour operators before booking any trips, especially in places like Ha Long Bay or Sapa, where overpriced or poor-quality tours can sometimes be sold to tourists.
Fake Goods and Services:
Be cautious when buying souvenirs, especially expensive items like silk, gemstones, or antiques. Ensure you’re buying from reputable stores to avoid fakes.
Taxi Scams:
Some taxi drivers may try to overcharge tourists or take longer routes. Stick to trusted taxi companies or use apps like Grab, where prices are fixed.
Pickpocketing and Bag Snatching:
In busy areas like Hanoi, Ho Chi Minh City, and popular tourist spots, petty crime such as pickpocketing and bag snatching can occur. To stay safe:
- Keep your belongings close, especially in crowded places and markets.
- Use a cross-body bag that zips shut or a money belt.
- Avoid using your phone in the street or keeping it in your hand when walking near roads, as it can be snatched by passing motorbike riders.
Avoid Flashing Valuables:
Avoid displaying expensive items such as jewelry, cameras, or phones openly. Keep valuable items like passports and money in a safe place (hotel safe or hidden pouch).
Yes, there are halal restaurants in Vietnam:
particularly in larger cities and areas with significant Muslim populations. With a bit of research and communication, you can enjoy delicious halal food while exploring the rich culinary landscape of Vietnam!
Ho Chi Minh City has a variety of halal restaurants, especially in districts popular with tourists. In Hanoi, while the selection is more limited compared to Ho Chi Minh City, you can still find halal options. In the coastal city of Da Nang, there is an increase in halal restaurants as tourism grows.
Not all establishments claiming to serve halal food are officially certified:
It's a good idea to check if the restaurant displays a halal certificate or ask staff about their halal practices to ensure compliance.
Many halal restaurants offer traditional Vietnamese dishes, such as pho (noodle soup) and banh mi (sandwich), prepared with halal ingredients. You can also find halal options for various international cuisines, including Indian, Middle Eastern, and Western food.
The best months to visit Vietnam depend on which regions you plan to explore, as the country's climate varies significantly across its northern, central, and southern parts. Here's a breakdown:
1. Northern Vietnam (Hanoi, Ha Long Bay, Sapa)
Best time: October to April
Weather: This period offers cooler, drier weather. Winter months (December to February) can be chilly in the far north, especially in Sapa, with temperatures dropping to 5°C (41°F). Spring (March to April) is also a lovely time with mild temperatures and fewer tourists.
2. Central Vietnam (Hue, Da Nang, Hoi An)
Best time: February to August
Weather: During this time, the central region enjoys warm and mostly dry weather, ideal for beach trips in Da Nang or Hoi An. Hue can be hot but relatively pleasant compared to the monsoon season. Avoid the rainy season (September to January), as central Vietnam is prone to typhoons during these months.
3. Southern Vietnam (Ho Chi Minh City, Mekong Delta, Phu Quoc)
Best time: December to April
Weather: This period is the dry season in the south, with warm and sunny weather, perfect for beach destinations like Phu Quoc and Con Dao, as well as exploring Ho Chi Minh City and the Mekong Delta. The wet season (May to November) brings heavy but brief afternoon rains.
Overall Best Time for the Whole Country:
February to April: During these months, the weather is generally favorable across Vietnam, with mild temperatures in the north, dry weather in the central region, and warm, sunny days in the south.
October to November: These months also offer pleasant conditions in many parts of the country, though there may still be some rain in central Vietnam.
Tipping in Vietnam is not a common or obligatory practice, but it is increasingly appreciated, especially in tourist-heavy areas and by those in the service industry. Here’s a guide on how to give tips and gratuities when traveling in Vietnam:
1. Restaurants and Cafés
High-end or tourist-focused restaurants: In nicer restaurants, especially in major cities like Hanoi, Ho Chi Minh City, and Da Nang, tipping is appreciated but not required. A tip of 5-10% of the total bill is considered generous.
Local restaurants and street food: Tipping is less common in smaller, family-run eateries or when buying street food. Instead, leaving small change (e.g., rounding up the bill) can be a polite gesture.
2. Hotels
Porters: If someone helps with your luggage, a small tip of 20,000–50,000 VND (around $1–$2 USD) is appreciated.
Housekeeping: Leaving 20,000–50,000 VND per day for housekeeping is a nice gesture, especially if you stay multiple nights.
3. Taxis and Ride-Hailing Services
Taxis: Tipping taxi drivers is not common, but rounding up the fare to the nearest 10,000 or 20,000 VND is a polite way to tip if the service was good. Be sure to use trusted companies or ride-hailing apps to avoid overcharging.
Ride-hailing apps (Grab, Be, Gojek): For services like Grab, tipping is not expected, but you can leave a small tip via the app or in cash if the driver provided exceptional service.
4. Tour Guides and Drivers
Tour Guides: It is customary to tip tour guides, especially if you feel they did a great job. For day tours, a tip of 100,000–200,000 VND ($4–$8 USD) per person is standard. For multi-day tours, you can consider tipping more.
Private Drivers: For drivers who take you on day trips or excursions, tipping 50,000–100,000 VND per day is appreciated, especially if they provided good service.
5. Spa and Massage Services
In spas, especially those in tourist areas or high-end establishments, tipping is expected for good service. A tip of 10–15% of the bill is appropriate. In smaller, local massage parlors, leaving 50,000–100,000 VND is generous.
6. Hairdressers and Salons
Tipping is not mandatory, but leaving a tip of 20,000–50,000 VND is a kind gesture for good service in hair salons or beauty parlors.
7. Tour Bus Drivers or Boat Crew
If you take part in a group tour that includes a bus driver or boat crew, a tip of 50,000–100,000 VND per person for the driver and about the same for the crew at the end of the tour is typical.
8. Street Performers or Musicians
Tipping street performers, if you enjoy their performance, is not mandatory but appreciated. You can give a small amount like 10,000–20,000 VND ($0.50–$1 USD).
9. General Guidelines
Cash is King: Tipping is almost always done in cash, as service providers may not have the means to process tips via credit cards.
Vietnamese Dong: It’s better to tip in the local currency (VND) rather than in foreign currencies like US dollars, as it can be easier for recipients to use.
Summary of Suggested Tips:
- Restaurants: 5-10% in high-end places; round up at local spots.
- Hotels: 20,000–50,000 VND for porters/housekeeping.
- Taxi drivers: Round up the fare.
- Tour guides: 100,000–200,000 VND per day.
- Spa services: 10-15% of the bill.
- Private drivers: 50,000–100,000 VND per day.
Tipping in Vietnam is a way to show appreciation for good service, though it is never expected to the same degree as in Western countries. It is always up to your discretion based on the service you receive.
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